Terms of service

Terms of Service – South East Game Birds

Last updated: 19/03/2026

Welcome to South East Game Birds. These Terms of Service ("Terms") govern your use of our website and the purchase of our products. By accessing our site or placing an order, you agree to be bound by these Terms.

1. General Information

This website is operated by South East Game Birds. Throughout the site, the terms “we”, “us” and “our” refer to South East Game Birds.

By visiting our site and/or purchasing from us, you engage in our service and agree to be bound by these Terms, including any additional policies referenced herein.

2. Products

We specialise in the sale of hatching eggs and related poultry products.

Due to the nature of hatching eggs:

Products are perishable and fragile
Hatch rates and fertility cannot be guaranteed
Variations may occur in size, colour, and appearance

All product descriptions are as accurate as possible, but we do not warrant that descriptions are completely error-free.

3. Orders

We reserve the right to:

Refuse or cancel any order at our discretion
Limit or cancel quantities purchased per person or household
Cancel orders in the event of pricing errors or stock issues

You agree to provide accurate and complete purchase information.

4. Pricing & Payment

All prices are listed in GBP (£) unless otherwise stated.

We reserve the right to:

H to Change prices at any time without notice
Correct pricing errors

Payment must be received in full before dispatch.

5. Shipping

We aim to dispatch orders promptly; however:

Dispatch times may vary depending on availability
We are not responsible for courier delays

Please refer to our Shipping Disclaimer for full details regarding risks associated with transporting hatching eggs.

6. Refunds & Returns

Due to the nature of our products:

No returns are accepted
Hatch rates and fertility are not guaranteed

Please refer to our Refund & Return Policy for full details.

7. Limitation of Liability

To the fullest extent permitted by law, South East Game Birds shall not be liable for:

Any loss of hatch rates or fertility
Indirect or consequential losses
Losses resulting from misuse or improper incubation

Our liability is limited to the purchase price of the goods.

8. Customer Responsibility

By purchasing from us, you agree that:

You understand the risks involved with hatching eggs
You have appropriate knowledge or equipment for incubation
You accept responsibility for outcomes after delivery

9. Intellectual Property

All content on this website, including text, images, and branding, is the property of South East Game Birds and may not be reproduced without permission.